Inez has 19 years experience in the hearth industry and she has worked at FPS for 12 years. Her professional product knowledge is sure to educate you regarding any alternate heat source for your home.
Edward is the newest member of our sales team and comes to us with a 15 year background in landscaping working with plants, stone and dry masonry. He also has 10 years experience owning a business in fitness and personal training. Ed resides with his wife and his 15 year old toothless rescue chihuahua “Dolly”. Edward is ready and eager to help you find the best product for your home.
Pat is Captain of the ship at FPS with an entire career in hearth industries. He is certified by the National Fireplace Institute (NFI) as a Master Hearth Professional as a wood, gas and pellet specialist. He carries a RI Decorative Heat Appliance license and is a licensed MA construction supervisor.
Kyle is the man you’ll speak to for any parts, or scheduling for service or cleanings for your gas, wood or pellet appliance. Stop by on a sunny day and you might find him outside cooking lunch for the crew on the Big Green Egg smoker.
Ron is the newest member on the FPS service team and comes to us with 10 years of experience in technology, client services and customer support. His computer skills and degree in graphic design are sure to be an asset enhancing his position assisting our customers and business. You can speak to Ron for parts, scheduling or service of your appliance.
Our capable team of Jake and Eli are on the job with over 10 years of combined experience. Agile, analytical and eager to manage any installation and also sure to leave your property neat and clean after the job is done!
Steve is on the road for FPS busy diagnosing and repairing wood, gas, and pellet appliances. He is a Master Hearth Professional which is the highest certification level of the NFI; he is also a NFI Instructor. On the weekend Steve enjoys hanging out with his search and rescue German shepard, 'Diesel'.
Matthew is an experienced service technician with skills in HVAC, maintenance, plumbing and electrical fields. He is joining us this fall to assist our growing outside service demands and will be working to diagnose and repair your hearth appliances.
Ken heads up outside contractor sales for FPS. With 18 year experience with FPS, he supplies homeowners and contractors with expertise and information to provide both heat and ambience in their new homes.
Terry has over 25 years experience in the hearth industry and has worked for about a decade at FPS. He holds a RI Decorative Heat Appliance license and is a licensed MA construction supervisor. He creates metal sculptures with recycled parts in his spare time- Stop by the showroom and ask to see his work!
Mitch joined us this spring on the FPS team. He has several years experience with outdoor equipment and machinery and is quickly learning more about our products and the hearth industry. He is a huge New England sports fan: GO Pats, GO Sox, GO Bruins, GO Celtics!!
Jay manages all financial departments including accounts payable, accounts receivable, and purchasing. He has worked with FPS over 20 years and holds his MA construction supervisor license. Jay enjoys all sports and is especially an avid baseball fan.
Randy has been in the fireplace business over 20 years and is the owner and managing partner of FPS. He is NFI certified, a licensed MA construction supervisor, and carries the RI Decorative Heat Appliance license. Randy is also a registered Home Improvement Contractor in MA, and is a licensed RI State Energy Auditor.
Kathleen has worked with FPS part time for many years. She does the advertising and marketing and assists with retail sales.