Inez has 19 years experience in the hearth industry and she has worked at FPS for 12 years. Her professional product knowledge is sure to educate you regarding any alternate heat source for your home.
Brendan is the newest member of our sales team and comes to us with 5 years of experience in sales and customer service. While he was trained in millwork, hardware, and flooring, it is a smooth transition to hearth appliances and he is eager and ready to help you find the best product for your home! In his free time, Brendan records rap and hiphop music and hangs with his English bulldog, Murphy.
Pat is Captain of the ship at FPS with an entire career in hearth industries. He is certified by the National Fireplace Institute (NFI) as a Master Hearth Professional as a wood, gas and pellet specialist. He carries a RI Decorative Heat Appliance license and is a licensed MA construction supervisor.
Kyle is the man you’ll speak to for any parts, or scheduling for service or cleanings for your gas, wood or pellet appliance. Stop by on a sunny day and you might find him outside cooking lunch for the crew on the Big Green Egg smoker.
Ron is the new member on the FPS service team and joined us in 2019 with 10 years of experience in technology, client services and customer support. His computer skills and degree in graphic design are sure to be an asset enhancing his position assisting our customers and business. You can speak to Ron for parts, scheduling or service of your appliance.
Our capable team of Jake and Eli are on the job with over 11 years of combined experience. Agile, analytical and eager to manage any installation and also sure to leave your property neat and clean after the job is done!
Steve is on the road for FPS busy diagnosing and repairing wood, gas, and pellet appliances. He is a Master Hearth Professional which is the highest certification level of the NFI; he is also a NFI Instructor. On the weekend Steve enjoys hanging out with his search and rescue German shepard, 'Diesel'.
Matthew is an experienced service technician with skills in HVAC, maintenance, plumbing and electrical fields. He joined us in 2019 to assist our growing outside service demands and will be working to diagnose and repair your hearth appliances.
Ken heads up outside contractor sales for FPS. With 18 year experience with FPS, he supplies homeowners and contractors with expertise and information to provide both heat and ambience in their new homes.
Terry has over 25 years experience in the hearth industry and has worked for about a decade at FPS. He holds a RI Decorative Heat Appliance license and is a licensed MA construction supervisor. He creates metal sculptures with recycled parts in his spare time- Stop by the showroom and ask to see his work!
Mitch joined the FPS team in spring 2019. He has several years experience with outdoor equipment and machinery and is familiar with what and where to find products for the hearth industry. He is a huge New England sports fan: GO Pats, GO Sox, GO Bruins, GO Celtics!!
Jay manages all financial departments including accounts payable, accounts receivable, and purchasing. He has worked with FPS over 20 years and holds his MA construction supervisor license. Jay enjoys all sports and is especially an avid baseball fan.
Randy has been in the fireplace business over 20 years and is the owner and managing partner of FPS. He is NFI certified, a licensed MA construction supervisor, and carries the RI Decorative Heat Appliance license. Randy is also a registered Home Improvement Contractor in MA, and is a licensed RI State Energy Auditor.
Kathleen has worked with FPS part time for many years. She does the advertising and marketing and assists with retail sales.