Fireplace Showcase

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Meet The Fireplace Showcase Team

Your Knowledgeable Staff


Inez Boutin - Sales Manager

Inez Boutin

Sales Manager

Inez has more than 20 years experience in the hearth industry and she has worked at FPS for 15 years. Her professional product knowledge is sure to prepare you to make a smart decision for any alternate heat source for your home. Just take a look at google reviews and see her numerous customer comments that include how Inez can help you with ‘an easy and seamless purchase’; ‘patient and professional’; and ‘wonderful and helpful from purchase through installation’. In her time off she enjoys cooking, entertaining, and making flavorful adult beverages!

Email: Inez@TheFireplaceShowcase.com | Extension: 1

Corbett Smith - Sales Associate

Corbett Smith

Sales Associate

Corbett has a marketing and sales background in small business and is always ready to assist you with your fireplace needs. He is an Air Force veteran having completed 2 tours in Kuwait and Qatar. He enjoys spending time with his wife and playing board games.

Email: Corbett@TheFireplaceShowcase.com | Extension: 2

Ken Chace - Contractor Sales

Ken Chace

Contractor Sales

Ken heads up outside contractor sales for FPS. With over 20 years of experience at FPS, he supplies homeowners and contractors with expertise and information to provide both heat and ambience in their new and existing homes.

Email: Fmartken@gmail.com | Extension: 5

Colleen Kennedy - Contractor Sales

Colleen Kennedy

Contractor Sales

Colleen joined FPS in 2024 eager to build new relationships with contractors who need a reliable, communicative and knowledgeable fireplace sales rep. Reach out to Colleen if you would like to schedule an appointment to learn more about fireplaces in your home or new construction. She can meet you and your clients in our showroom or at their new construction or remodel home.

Email: Colleen@TheFireplaceShowcase.com | Extension: 8

Bill Dubois - Sales Coordinator

Bill Dubois

Sales Coordinator

Bill has just arrived at FPS and holds a newly created position as a sales coordinator. He has a solid 20 year work history in customer facing retail leadership. In his free time you would likely find Bill hanging in the pool or by the hot tub with his growing family.

Email: Bill@TheFireplaceShowcase.com | Extension: 7

Steve Gagnon - Master Service Technician

Steve Gagnon

Master Service Technician

Steve is on the road for FPS and busy diagnosing and repairing wood, gas, and pellet appliances. He is a Master Hearth Professional which is the highest certification level of the NFI; he is also a NFI Instructor. In winter you’ll still find Steve wearing shorts, and hanging out with his handsome search and rescue German shepard, ‘Diesel’ and “Gunnar’ the new pup.

Email: Service@TheFireplaceShowcase.com | Extension: 3

Cheryl Corr - Service Coordinator

Cheryl Corr

Service Coordinator

Although new to the hearth industry, Cheryl comes to FPS with 25 years of experience in customer service in retail, manufacturing, and restaurants. She possesses excellent communication, computer and people skills and this makes her a teriffic addition to our growing team. Cheryl will assist you in the shop, and also be scheduling and assigning service techs in the field. She is a huge Boston sports fan and says her happy place is by the beach.

Email: Service@TheFireplaceShowcase.com | Extension: 3

Kyle Titsworth - General Manager

Kyle Titsworth

General Manager

Kyle is the man who oversees every job. He has obtained his National Fireplace Institute certification and is the person you will meet in your home to measure and evaluate your needs. Stop by on a sunny day and you might find him outside cooking specialities for the crew on the Big Green Egg smoker or on his pellet grill.

Email: Kyle@TheFireplaceShowcase.com | Extension: 4

Pat Hart - Hearth Professional

Pat Hart

Hearth Professional

Pat is our semi-retired FPS expert with an entire career in the hearth industry and has been at FPS since 2005. He is certified by the National Fireplace Institute (NFI) as a Master Hearth Professional as a wood, gas and pellet specialist. He carries a RI Decorative Heat Appliance license and is a licensed MA construction supervisor.

Email: | Extension:

Mitch Scott - Warehouse Manager

Mitch Scott

Warehouse Manager

Mitch joined the FPS team in spring 2019. He has several years experience with outdoor equipment and machinery and is familiar with what and where to find products in our warehouse. He is a huge New England sports fan: GO Pats, GO Sox, GO Bruins, GO Celtics!!

Email: | Extension:

Eli Berg - Crew Chief

Eli Berg

Crew Chief

Our capable crew chief Eli is on the job with countless years of experience in the hearth industry and with the FPS team since 2010. Agile, analytical and eager to manage any installation and also sure to leave your property neat and clean after the job is done!

Email: | Extension:

Terry Allen - Crew Chief

Terry Allen

Crew Chief

Terry has over 25 years experience in the hearth industry and has worked for FPS since 2016. He holds a RI Decorative Heat Appliance license and is a licensed MA construction supervisor. He creates metal sculptures with recycled parts in his spare time- Stop by the showroom and ask to see his work!

Email: | Extension:

Matt Rubel - Installer

Matt Rubel

Installer

Matt is a capable technician who can assist with any project and always with a smile on his face. He quickly grasps concepts needed to succeed in the hearth industry. His Mr. fix-it, troubleshooter, and dabbler in all trades background provides the perfect skill combinations for our hands on jobs in the field and in the shop.

Email: | Extension:

Brett Perry - Installer

Brett Perry

Installer

Before joining our crew, Brett was an experienced finish carpenter. He is used to hard work and is a solid addition to our team. He enjoys hanging with his friends and kayaking around southeastern Massachusetts.

Email: | Extension:

Rui Pinto - Installer

Rui Pinto

Installer

Part of the hearth industry since 2022, Rui is new to the hearth industry but not hard work. He is a welcome addition to our staff.

Email: | Extension:

Allan Pomprowicz - Service Technician

Allan Pomprowicz

Service Technician

Alan is an experienced service technician with skills in HVAC, maintenance, plumbing and electrical fields. He joined us in 2022 to assist our growing outside service demands and will be working to diagnose and repair your hearth appliances. Alan enjoys hard rock music and attending live concerts.

Email: | Extension:

Liam Gagnon - Service Technician

Liam Gagnon

Service Technician

Hired in May 2023 Liam is working as a service technician on service calls. He will be making calls at your home and working to complete your routine fireplace needs. His attention to detail is what makes him a perfect candidate to assist with our growing service demands. Liam enjoys the outdoors and when not at the shop he may be nearby cheering on his Bruins team or perhaps off hiking and camping in the New Hampshire woods.

Email: | Extension:

Patrick Campbell - Service Technician

Patrick Campbell

Service Technician

With 8 years HVAC experience, Patrick has relocated to RI and finessed his skills in the field as a service technician working on wood, gas, and pellet appliances. He is talented and capable to complete your service requirements in your home. If you catch him on off hours he will likely be accompanied by his tiny teacup Yorkie, Lilly Mae.

Email: | Extension:

Ryan Sullivan - Masonry & Service Technician

Ryan Sullivan

Masonry & Service Technician

After graduating from UMass Amherst, Ryan realized his true pleasure is working with his hands so he spent time learning the trade as a chimney sweep and mason’s apprentice doing chimney restorations, rebuilds and ground up masonry. He then worked 2 years as a lead installer working on gas, wood, and pellet appliances before joining the FPS crew in Spring 2024. In his spare time he brews beer and mead and also designs and creates his own metal sand castings — a true handyman!

Email: | Extension:

Mike Soto - Installer

Mike Soto

Installer

Mike joined our team in 2024 with experience in the masonry and chimney work world. His positive, “can do it” mentality is infectious and we are thrilled to have him as part of our team. If you notice any new videos of installations on our social media, you can thank Mike as well. In his spare time he makes music, videos, and is a loving father to his children.

Email: | Extension:

Pavel Antonov - Delivery Driver

Pavel Antonov

Delivery Driver

Pavel is our pellet truck delivery specialist. He has worked with FPS about a decade and is a master at mechanics and boat building.

Email: | Extension:

Jay Reminder - Controller

Jay Reminder

Controller

Jay manages all financial departments including accounts payable, accounts receivable, and purchasing. He has worked with FPS since the year 2000 and holds his MA construction supervisor license. Jay enjoys all sports and is especially an avid baseball fan.

Email: | Extension:

Randy Titsworth - Managing Partner

Randy Titsworth

Managing Partner

Randy has been in the fireplace business over 25 years and is the owner and managing partner of FPS. He is NFI certified, a licensed MA construction supervisor, and carries the RI Decorative Heat Appliance license. Randy is also a registered Home Improvement Contractor in MA, and is a licensed RI State Energy Auditor.

Email: | Extension:

Kathleen Leddy - Marketing Coordinator

Kathleen Leddy

Marketing Coordinator

Kathleen has worked with FPS part time for many years. She does the advertising and marketing and sometimes assists with retail sales.

Email: | Extension: